We will provide a 12 months free warranty service to all radios buy from our website.
- Buyers should contact the seller and get confirmation from seller before return the goods.
- Products must be returned in good condition with all related accessory and package within 7 days of purchased. (buyers will be responsible for the securely package during the return)
- Buyers are requested to check the legality of money refund in your country through PayPal.
- The return mailing charge will be responsible by buyers.
- Shipping and handling fees are non-refundable.
- Import document and licence are responsible by buyers.
- For Refund amount : 10% of purchased or mailing cost will be deducted from amount as our administration charges (whichever is higher).
- Shall the goods be returned back to the HK post office due to whatsoever reasons, buyer will be responsible for the additional delivery charge.
- For SAVE money, please just mail back the problemed part (such as body only), do not send the accessory and package box.
For repair item(s), pls mark related details as below :-
1) Problem of defect item
2) Detail return shipping address
3) Order number detail
- We provide single free shipping cost from Hongkong for repair return by Registered Mail (with Tracking number) shipping by Hong kong post office for all returned parcel.
- For the postal address, pls contact us by email.