Repair Service

We will provide a 12 months free warranty service to all radios buy from our website.

  • Buyers should contact the seller and get confirmation from seller before return the goods.
  • Products must be returned in good condition with all related accessory and package within 7 days of purchased. (buyers will be responsible for the securely package during the return)
  • Buyers are requested to check the legality of money refund in your country through PayPal.
  • The return mailing charge will be responsible by buyers.
  • Shipping and handling fees are non-refundable.
  • Import document and licence are responsible by buyers.
  • For Refund amount : 10% of purchased or mailing cost will be deducted from amount as our administration charges (whichever is higher).
  • Shall the goods be returned back to the HK post office due to whatsoever reasons, buyer will be responsible for the additional delivery charge.
  • For SAVE money, please just mail back the problemed part (such as body only), do not send the accessory and package box.
  • For repair item(s), pls mark related details as below :-
    1) Problem of defect item
    2) Detail return shipping address
    3) Order number detail
  • We provide single free shipping cost from Hongkong for repair return by Registered Mail (with Tracking number) shipping by Hong kong post office for all returned parcel.
  • For the postal address, pls contact us by email.